Colorado Physician Partners complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Colorado Physician Partners does not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

The Americans with Disabilities Act (ADA) protects your rights to receive equal and full access to health care services. If you have a disability and need special assistance, you can let our front office know.

Colorado Physician Partners takes reasonable steps to ensure meaningful access and effective communication is provided timely and free of charge. Colorado Physician Partners:

• Provides aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need assistance in another language, please contact our front office. If you believe that Colorado Physician Partners has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Colorado Physician Partners.

For help filing a complaint or appeal, please contact:

Attn: Colorado Physician Partners Civil Rights/1557 Coordinator
Physician Health Partners
PO Box 13406
Denver, CO 80202-9998
grievances@alpine-physicians.com
1-855-295-1434

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.